If your ID card has the "B" mark (companion required), your companion will receive a free ticket in the same category. To get everything set up, please follow these three steps: Ticket purchase: First, order your own ticket in the desired category. Send proof: Send us a screenshot of your ticket along with a photo of your ID card in reply to this email. Receiving the ticket: We'll then send you the free companion ticket directly. Important note on accessibility: If you use a wheelchair or are unable to use stairs, booking a Gold ticket is required to guarantee accessible access to your seat.

Weapons of any kind (including pepper spray) or items that look like weapons, including toy weapons. Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices). Umbrellas under 36 inches may be permitted in bad weather. Pets or other animals, except legally recognised service animals, which must remain on a lead and accompanied by their owner at all times. Recreational devices such as drones, unmanned aircraft systems (UAS), remote-controlled toys or other wheeled vehicles other than mobility aids for disabled people. Glass containers. Liquids of any kind. Drinks, illegal substances, drugs or drug paraphernalia. Items that could prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise-making devices, horns, musical instruments, balls, frisbees. Battery-powered clothing, including heated socks, jackets, etc. Camcorders, video recorders or cameras with detachable lenses longer than 6 inches. Chairs, stools or other seating devices. Fireworks or pyrotechnics of any kind. Offensive or obscene clothing, including language or gestures that could incite, provoke or encourage confrontation or physical assault. Any other item deemed potentially harmful or disruptive by the venue or security staff. Prohibited items, and items unsuitable or unsafe for entry to the event, are the participant's responsibility and cannot be accepted, stored or checked by the venue or the event.

YOUR JOURNEY AT UNLEASH THE POWER WITHIN: YOUR STEP-BY-STEP GUIDE DAY 1: Recognize Your True Potential Turn fear into strength, break through inner blocks, and get the keys to an extraordinary life. Your identity gets redefined! DAY 2: Create Unstoppable Momentum Focus on what truly matters, and master Tony's success formula to move your life forward and achieve your most important goals. DAY 3: Transformation From the Inside Out Get the tools for lasting success. Through focused action and perseverance, you'll go through Tony's complete transformation process, conquer your biggest fears, and shape your future. DAY 4: Awaken Limitless Energy Energize your body and mind with Tony's secrets for lasting power, and boost your resilience to keep succeeding even after the event!

We are currently still planning the event, so we don't have the exact times yet. However, you can already get an idea based on the following times from the 2026 event. Day 1: Entry from 6:00 AM, start approx. 10:15 AM, end approx. 10:00 PM. Day 2: from 7:30 AM, start 9:30 AM, end 8:30 PM. Day 3: from 7:00 AM, start 8:15 AM, end 10:45 PM. Day 4: from 7:30 AM, start 9:00 AM, end 7:30 PM.

Day 1 & 3: Tony Robbins and Scott Harris. Day 2 & 4: Joseph McClendon III and Scott Harris.

Unleash the Power Within is generally suitable for participants of any age. However, we recommend attending from age 16 onward, as some program segments are not suitable for younger children. Children under 16 must leave the arena floor during certain program segments. For example, on Saturday they may not take part in the 5-hour Dickens Process. During this time, we offer childcare in the kids' room.

The arena parking garages P1 to P4 are available to you and open around the clock. Please just note that the maximum entry height in these parking garages is 1.90 meters (about 6'3"). Important note: Please be aware that P3, the VIP parking lot, and P5 may not be available. We strongly recommend using the arena rate in advance to ensure a smooth departure. This way, you can enjoy your visit to the Lanxess Arena worry-free and focus fully on the event.

You are allowed to bring bags and backpacks up to A4 size (21 cm x 29.7 cm / 8.3 x 11.7 in) into the Lanxess Arena. Larger bags and suitcases, however, must be checked in at the bag check on the north side in front of the arena (see map). A dedicated bag check area is available for this. Please note that professional cameras, laptops, and tablets are not allowed on the venue premises and must also be deposited at the bag check. To find the bag check, go to the north side of the Lanxess Arena, outside the venue. You'll find a designated stand there where you can safely store your bag. More information on the rules and the bag check can also be found on the Lanxess Arena website. It's important to follow these guidelines to ensure a smooth process and everyone's safety

With your ticket, depending on the area, you have the option to choose a seat of your preference. However, it's important to note that this seat is not permanently reserved for you. The principle of "free seating - first come, first served" applies here. To make sure you get your preferred seat, we recommend returning to your seat in good time.

Since August 1, 2025, cashless payment only is accepted in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. More information on this can be found here:

If you're looking for information about accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details on wheelchair-accessible entrances, elevators, and accessible restrooms. We invite you to visit the relevant page and find out more about accessibility at the Lanxess Arena. Important: If you rely on a wheelchair or have a walking disability, we strongly recommend booking a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the floor area (Platinum or Diamond category), due to the Lanxess Arena's regulations and fire safety concept, you can only be seated in a special area on the lower tier level (Gold category).

During UPW, it's absolutely no problem to leave the venue, whether to grab a meal or take a short break. You can leave the venue whenever you like and return later without any issues. Once you receive a wristband and lanyard at entry, simply show it whenever you want to re-enter the venue. This gives you the freedom to fully enjoy UPW while still being able to take care of your personal needs in between. Your comfort and enjoyment are our top priority! Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue!

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. Using Google or other search platforms like Booking, you'll surely find the hotel that best suits your needs. We would prefer not to give a specific recommendation.

1. Ticket types: UPW offers different ticket types depending on the kind of access you want. There are standard tickets, VIP tickets, and possibly special ticket offers as well. 2. Prices: Prices vary depending on the ticket type and, where applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets. 3. Availability: Ticket availability can be limited, especially for certain offers like VIP packages or early-bird discounts. It's advisable to purchase tickets early to make sure you secure your spot at the festival. 4. Entry: The tickets include information about entry. Please note that, alongside entry tickets, there are also separate tickets for translation devices and insurance, which alone do not grant entry. Make sure to bring your entry ticket to ensure smooth access to the festival grounds. 5. Refunds and exchanges: Tickets are excluded from exchange or refund. 6. Additional services: VIP tickets or special offers may include additional benefits such as priority access, special seating areas, or exclusive perks like food and drinks. 7. Security: Make sure to keep your ticket safe, as it often cannot be replaced if lost or stolen. 8. Updated information: Make sure to keep an eye on the official website or other official channels for any updates or changes regarding your ticket. Your ticket is your entry pass to the event, so it's important to be well informed about it and handle it carefully. You can choose between 5 different tickets. 9. Where the different categories are seated in the arena: - Silver (upper tier) - Gold (lower tier) - Ultimate (floor) - Black (boxes) - Diamond Premium (floor, right at the stage) - Diamond (Tony Robbins Ticket)

If you're interested in an upgrade, please reach out to our Customer Happiness Team via the contact form at the bottom of the page. Please send us the following information there: Category Quantity Installment or one-time payment

As a rule, your ticket is sent to you as a PDF by email right after your order. Sometimes it can happen that emails from Greator accidentally end up in your spam folder. That's why it's a good idea to check that folder regularly as well, to make sure you don't miss any important messages from us. To be extra safe, we recommend saving your ticket separately on your phone and your laptop or PC. This way, you'll always have access to all the relevant information, even if you don't have an internet connection at the moment. If you still can't find a message from us even in your spam folder, please don't hesitate to contact us using the contact form shown below. Our team will take care of your request right away and make sure you receive all the important information. Your satisfaction and a smooth process are very important to us.

Everything you need to know about translation devices If you've purchased your ticket for the event, you have the option to add simultaneous translation to your ticket. Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that translation is only provided from the English-speaking speakers into the respective language, and no other languages are supported. Important! Your ticket does not include a translation device by default. You therefore need to select the option to add a translation device during the ordering process. We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek, and Polish. Please have all documents (ticket) ready without being asked when picking up the device. The device is on loan – a fee of €200 applies if lost or damaged. Do you use a hearing aid and need a special adapter? Please let us know in advance so we can prepare everything.

After receiving your tickets, you should also have received an email with the corresponding invoice. Please carefully check both your inbox and your spam folder, as the email can occasionally end up there. If you still can't find the invoice, don't worry! Feel free to contact us using the contact form shown below, and we'll promptly send you a copy of your invoice. If you'd like to make changes to your invoice, also contact us using the contact form shown below and let us know the changes you'd like. Problem with your order? If your VAT ID isn't accepted during checkout, simply order the ticket as a private individual. We'll add the relevant details to your invoice afterward. Please let us know using the contact form shown below. VAT on ticket purchases from outside Germany When purchasing a ticket for the Greator Festival, German VAT of 19% is automatically applied. This is set in accordance with German tax law, and it's not possible to change this tax calculation.

Was your VAT ID not accepted? Order the ticket as a private individual, and feel free to send us the invoice. We'll update the details afterward.

Since our event physically takes place in Germany, this is also the legal place of performance under Section 3a (3) No. 3 of the German VAT Act (UStG). In this case, we are required to charge and remit German VAT — regardless of whether you run a business abroad. An invoice without VAT (net invoice) is therefore unfortunately not possible in this particular case.

Under Section 312g (2) No. 9 of the German Civil Code (BGB), there is no right of withdrawal for contracts related to leisure activities if they were concluded for a specific date.

Your options for transferring: Since your ticket is not tied to a specific person, you can transfer or sell it without any problem. Here are a few tips for you: Facebook ticket exchange: We have our own group for exchanging tickets. Here's the direct link to the ticket exchange (you need to be logged into Facebook for this). Sales platforms: You can also list your ticket on eBay or Kleinanzeigen. Important safety note: Please make sure to digitally black out the QR code and any personal information before posting a photo of the ticket online. This helps prevent misuse. For both parties' safety, we also recommend a simple sales agreement. Note on TicketSwap: Unfortunately, a sale via TicketSwap is not technically possible. Here's how the transfer works for the new participant: In advance online: You can enter the new participant yourself using the official registration link. On-site at check-in: If the change wasn't made online, the new participant simply brings the PDF ticket and their ID card. We'll then personalize the ticket directly at entry. Please let the new participant know to allow a bit of extra time for this, as lines can often be long on the first day of the event.

Bringing your own food and drinks is not allowed, but we have a large selection for you! We kindly ask you not to bring your own food and drinks, as house rules apply at the Lanxess Arena just as they do at other hospitality venues. This means that bringing your own food or beverages is not permitted, similar to restaurants, cinemas, and theaters. We understand this is an important rule to ensure the safety and well-being of all guests. But don't worry! We've prepared a rich selection of food and drinks for you. Throughout the arena you'll find numerous vendor stands where you can purchase drinks and snacks at the regular Lanxess Arena prices. Our top priority is making sure your visit to the Lanxess Arena becomes an unforgettable experience. We sincerely thank you for your understanding and cooperation, and we look forward to welcoming you. Flexibility with food: You can leave the arena at any time! We want to make sure you have the freedom to arrange your meals as you like. That's why it's possible to leave the arena at any time and satisfy your culinary needs at nearby restaurants, supermarkets, or kiosks. Your experience is in your hands, and you can take care of your meals whenever you like. Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue. If a food intolerance, allergy, or other medical reason means you need to bring your own food, please discuss this in advance with the LANXESS arena's guest services. In special cases, they can issue you a permit. You can find the guest services contact details here:

There are various restaurants in Cologne Deutz. You can leave the Lanxess Arena at any time. It's important to always carry your wristband and lanyard with you.

Unfortunately, we don't offer a special discount for young people up to age 25. We understand this can be disappointing, and we're sorry about that. That said, we'd like to point out that we offer various payment options that can help you spread out your expenses. For example, we offer the option of installment payments, so you don't have to pay the full amount at once. We regret that we're unable to respond to further individual discount requests. We hope, however, that this information helps you find a suitable solution. Our priority is to give you an unforgettable experience.

Is your company planning a special event for employees or clients? We offer a unique experience that could be just right. Important! Special pricing benefits, personalized support, and VIP access for group bookings of 10 or more people. If you're interested in your own box with Black tickets, click the button, fill out the form, and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.

We currently can't say exactly how much longer the current pricing phase will remain valid. That's why we recommend not waiting too long to secure the best available price. Prices may rise soon, or certain offers may sell out. By acting early, you can make sure you benefit from the best available prices and get the products or services you want. Don't miss the chance to secure the best deal. Act now and lock in the best terms!

We'll inform you of all important information by email. Please make sure you're receiving our emails and check your inbox regularly. Also please keep an eye on your spam folder!

No. There are no tasks that need to be completed before the event.

If your ID card has the "B" mark (companion required), your companion will receive a free ticket in the same category. To get everything set up, please follow these three steps: Ticket purchase: First, order your own ticket in the desired category. Send proof: Send us a screenshot of your ticket along with a photo of your ID card in reply to this email. Receiving the ticket: We'll then send you the free companion ticket directly. Important note on accessibility: If you use a wheelchair or are unable to use stairs, booking a Gold ticket is required to guarantee accessible access to your seat.

Weapons of any kind (including pepper spray) or items that look like weapons, including toy weapons. Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices). Umbrellas under 36 inches may be permitted in bad weather. Pets or other animals, except legally recognised service animals, which must remain on a lead and accompanied by their owner at all times. Recreational devices such as drones, unmanned aircraft systems (UAS), remote-controlled toys or other wheeled vehicles other than mobility aids for disabled people. Glass containers. Liquids of any kind. Drinks, illegal substances, drugs or drug paraphernalia. Items that could prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise-making devices, horns, musical instruments, balls, frisbees. Battery-powered clothing, including heated socks, jackets, etc. Camcorders, video recorders or cameras with detachable lenses longer than 6 inches. Chairs, stools or other seating devices. Fireworks or pyrotechnics of any kind. Offensive or obscene clothing, including language or gestures that could incite, provoke or encourage confrontation or physical assault. Any other item deemed potentially harmful or disruptive by the venue or security staff. Prohibited items, and items unsuitable or unsafe for entry to the event, are the participant's responsibility and cannot be accepted, stored or checked by the venue or the event.

YOUR JOURNEY AT UNLEASH THE POWER WITHIN: YOUR STEP-BY-STEP GUIDE DAY 1: Recognize Your True Potential Turn fear into strength, break through inner blocks, and get the keys to an extraordinary life. Your identity gets redefined! DAY 2: Create Unstoppable Momentum Focus on what truly matters, and master Tony's success formula to move your life forward and achieve your most important goals. DAY 3: Transformation From the Inside Out Get the tools for lasting success. Through focused action and perseverance, you'll go through Tony's complete transformation process, conquer your biggest fears, and shape your future. DAY 4: Awaken Limitless Energy Energize your body and mind with Tony's secrets for lasting power, and boost your resilience to keep succeeding even after the event!

We are currently still planning the event, so we don't have the exact times yet. However, you can already get an idea based on the following times from the 2026 event. Day 1: Entry from 6:00 AM, start approx. 10:15 AM, end approx. 10:00 PM. Day 2: from 7:30 AM, start 9:30 AM, end 8:30 PM. Day 3: from 7:00 AM, start 8:15 AM, end 10:45 PM. Day 4: from 7:30 AM, start 9:00 AM, end 7:30 PM.

Day 1 & 3: Tony Robbins and Scott Harris. Day 2 & 4: Joseph McClendon III and Scott Harris.

Unleash the Power Within is generally suitable for participants of any age. However, we recommend attending from age 16 onward, as some program segments are not suitable for younger children. Children under 16 must leave the arena floor during certain program segments. For example, on Saturday they may not take part in the 5-hour Dickens Process. During this time, we offer childcare in the kids' room.

The arena parking garages P1 to P4 are available to you and open around the clock. Please just note that the maximum entry height in these parking garages is 1.90 meters (about 6'3"). Important note: Please be aware that P3, the VIP parking lot, and P5 may not be available. We strongly recommend using the arena rate in advance to ensure a smooth departure. This way, you can enjoy your visit to the Lanxess Arena worry-free and focus fully on the event.

You are allowed to bring bags and backpacks up to A4 size (21 cm x 29.7 cm / 8.3 x 11.7 in) into the Lanxess Arena. Larger bags and suitcases, however, must be checked in at the bag check on the north side in front of the arena (see map). A dedicated bag check area is available for this. Please note that professional cameras, laptops, and tablets are not allowed on the venue premises and must also be deposited at the bag check. To find the bag check, go to the north side of the Lanxess Arena, outside the venue. You'll find a designated stand there where you can safely store your bag. More information on the rules and the bag check can also be found on the Lanxess Arena website. It's important to follow these guidelines to ensure a smooth process and everyone's safety

With your ticket, depending on the area, you have the option to choose a seat of your preference. However, it's important to note that this seat is not permanently reserved for you. The principle of "free seating - first come, first served" applies here. To make sure you get your preferred seat, we recommend returning to your seat in good time.

Since August 1, 2025, cashless payment only is accepted in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. More information on this can be found here:

If you're looking for information about accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details on wheelchair-accessible entrances, elevators, and accessible restrooms. We invite you to visit the relevant page and find out more about accessibility at the Lanxess Arena. Important: If you rely on a wheelchair or have a walking disability, we strongly recommend booking a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the floor area (Platinum or Diamond category), due to the Lanxess Arena's regulations and fire safety concept, you can only be seated in a special area on the lower tier level (Gold category).

During UPW, it's absolutely no problem to leave the venue, whether to grab a meal or take a short break. You can leave the venue whenever you like and return later without any issues. Once you receive a wristband and lanyard at entry, simply show it whenever you want to re-enter the venue. This gives you the freedom to fully enjoy UPW while still being able to take care of your personal needs in between. Your comfort and enjoyment are our top priority! Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue!

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. Using Google or other search platforms like Booking, you'll surely find the hotel that best suits your needs. We would prefer not to give a specific recommendation.

1. Ticket types: UPW offers different ticket types depending on the kind of access you want. There are standard tickets, VIP tickets, and possibly special ticket offers as well. 2. Prices: Prices vary depending on the ticket type and, where applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets. 3. Availability: Ticket availability can be limited, especially for certain offers like VIP packages or early-bird discounts. It's advisable to purchase tickets early to make sure you secure your spot at the festival. 4. Entry: The tickets include information about entry. Please note that, alongside entry tickets, there are also separate tickets for translation devices and insurance, which alone do not grant entry. Make sure to bring your entry ticket to ensure smooth access to the festival grounds. 5. Refunds and exchanges: Tickets are excluded from exchange or refund. 6. Additional services: VIP tickets or special offers may include additional benefits such as priority access, special seating areas, or exclusive perks like food and drinks. 7. Security: Make sure to keep your ticket safe, as it often cannot be replaced if lost or stolen. 8. Updated information: Make sure to keep an eye on the official website or other official channels for any updates or changes regarding your ticket. Your ticket is your entry pass to the event, so it's important to be well informed about it and handle it carefully. You can choose between 5 different tickets. 9. Where the different categories are seated in the arena: - Silver (upper tier) - Gold (lower tier) - Ultimate (floor) - Black (boxes) - Diamond Premium (floor, right at the stage) - Diamond (Tony Robbins Ticket)

If you're interested in an upgrade, please reach out to our Customer Happiness Team via the contact form at the bottom of the page. Please send us the following information there: Category Quantity Installment or one-time payment

As a rule, your ticket is sent to you as a PDF by email right after your order. Sometimes it can happen that emails from Greator accidentally end up in your spam folder. That's why it's a good idea to check that folder regularly as well, to make sure you don't miss any important messages from us. To be extra safe, we recommend saving your ticket separately on your phone and your laptop or PC. This way, you'll always have access to all the relevant information, even if you don't have an internet connection at the moment. If you still can't find a message from us even in your spam folder, please don't hesitate to contact us using the contact form shown below. Our team will take care of your request right away and make sure you receive all the important information. Your satisfaction and a smooth process are very important to us.

Everything you need to know about translation devices If you've purchased your ticket for the event, you have the option to add simultaneous translation to your ticket. Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that translation is only provided from the English-speaking speakers into the respective language, and no other languages are supported. Important! Your ticket does not include a translation device by default. You therefore need to select the option to add a translation device during the ordering process. We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek, and Polish. Please have all documents (ticket) ready without being asked when picking up the device. The device is on loan – a fee of €200 applies if lost or damaged. Do you use a hearing aid and need a special adapter? Please let us know in advance so we can prepare everything.

After receiving your tickets, you should also have received an email with the corresponding invoice. Please carefully check both your inbox and your spam folder, as the email can occasionally end up there. If you still can't find the invoice, don't worry! Feel free to contact us using the contact form shown below, and we'll promptly send you a copy of your invoice. If you'd like to make changes to your invoice, also contact us using the contact form shown below and let us know the changes you'd like. Problem with your order? If your VAT ID isn't accepted during checkout, simply order the ticket as a private individual. We'll add the relevant details to your invoice afterward. Please let us know using the contact form shown below. VAT on ticket purchases from outside Germany When purchasing a ticket for the Greator Festival, German VAT of 19% is automatically applied. This is set in accordance with German tax law, and it's not possible to change this tax calculation.

Was your VAT ID not accepted? Order the ticket as a private individual, and feel free to send us the invoice. We'll update the details afterward.

Since our event physically takes place in Germany, this is also the legal place of performance under Section 3a (3) No. 3 of the German VAT Act (UStG). In this case, we are required to charge and remit German VAT — regardless of whether you run a business abroad. An invoice without VAT (net invoice) is therefore unfortunately not possible in this particular case.

Under Section 312g (2) No. 9 of the German Civil Code (BGB), there is no right of withdrawal for contracts related to leisure activities if they were concluded for a specific date.

Your options for transferring: Since your ticket is not tied to a specific person, you can transfer or sell it without any problem. Here are a few tips for you: Facebook ticket exchange: We have our own group for exchanging tickets. Here's the direct link to the ticket exchange (you need to be logged into Facebook for this). Sales platforms: You can also list your ticket on eBay or Kleinanzeigen. Important safety note: Please make sure to digitally black out the QR code and any personal information before posting a photo of the ticket online. This helps prevent misuse. For both parties' safety, we also recommend a simple sales agreement. Note on TicketSwap: Unfortunately, a sale via TicketSwap is not technically possible. Here's how the transfer works for the new participant: In advance online: You can enter the new participant yourself using the official registration link. On-site at check-in: If the change wasn't made online, the new participant simply brings the PDF ticket and their ID card. We'll then personalize the ticket directly at entry. Please let the new participant know to allow a bit of extra time for this, as lines can often be long on the first day of the event.

Bringing your own food and drinks is not allowed, but we have a large selection for you! We kindly ask you not to bring your own food and drinks, as house rules apply at the Lanxess Arena just as they do at other hospitality venues. This means that bringing your own food or beverages is not permitted, similar to restaurants, cinemas, and theaters. We understand this is an important rule to ensure the safety and well-being of all guests. But don't worry! We've prepared a rich selection of food and drinks for you. Throughout the arena you'll find numerous vendor stands where you can purchase drinks and snacks at the regular Lanxess Arena prices. Our top priority is making sure your visit to the Lanxess Arena becomes an unforgettable experience. We sincerely thank you for your understanding and cooperation, and we look forward to welcoming you. Flexibility with food: You can leave the arena at any time! We want to make sure you have the freedom to arrange your meals as you like. That's why it's possible to leave the arena at any time and satisfy your culinary needs at nearby restaurants, supermarkets, or kiosks. Your experience is in your hands, and you can take care of your meals whenever you like. Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue. If a food intolerance, allergy, or other medical reason means you need to bring your own food, please discuss this in advance with the LANXESS arena's guest services. In special cases, they can issue you a permit. You can find the guest services contact details here:

There are various restaurants in Cologne Deutz. You can leave the Lanxess Arena at any time. It's important to always carry your wristband and lanyard with you.

Unfortunately, we don't offer a special discount for young people up to age 25. We understand this can be disappointing, and we're sorry about that. That said, we'd like to point out that we offer various payment options that can help you spread out your expenses. For example, we offer the option of installment payments, so you don't have to pay the full amount at once. We regret that we're unable to respond to further individual discount requests. We hope, however, that this information helps you find a suitable solution. Our priority is to give you an unforgettable experience.

Is your company planning a special event for employees or clients? We offer a unique experience that could be just right. Important! Special pricing benefits, personalized support, and VIP access for group bookings of 10 or more people. If you're interested in your own box with Black tickets, click the button, fill out the form, and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.

We currently can't say exactly how much longer the current pricing phase will remain valid. That's why we recommend not waiting too long to secure the best available price. Prices may rise soon, or certain offers may sell out. By acting early, you can make sure you benefit from the best available prices and get the products or services you want. Don't miss the chance to secure the best deal. Act now and lock in the best terms!

We'll inform you of all important information by email. Please make sure you're receiving our emails and check your inbox regularly. Also please keep an eye on your spam folder!

No. There are no tasks that need to be completed before the event.

If your ID card has the "B" mark (companion required), your companion will receive a free ticket in the same category. To get everything set up, please follow these three steps: Ticket purchase: First, order your own ticket in the desired category. Send proof: Send us a screenshot of your ticket along with a photo of your ID card in reply to this email. Receiving the ticket: We'll then send you the free companion ticket directly. Important note on accessibility: If you use a wheelchair or are unable to use stairs, booking a Gold ticket is required to guarantee accessible access to your seat.

Weapons of any kind (including pepper spray) or items that look like weapons, including toy weapons. Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices). Umbrellas under 36 inches may be permitted in bad weather. Pets or other animals, except legally recognised service animals, which must remain on a lead and accompanied by their owner at all times. Recreational devices such as drones, unmanned aircraft systems (UAS), remote-controlled toys or other wheeled vehicles other than mobility aids for disabled people. Glass containers. Liquids of any kind. Drinks, illegal substances, drugs or drug paraphernalia. Items that could prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise-making devices, horns, musical instruments, balls, frisbees. Battery-powered clothing, including heated socks, jackets, etc. Camcorders, video recorders or cameras with detachable lenses longer than 6 inches. Chairs, stools or other seating devices. Fireworks or pyrotechnics of any kind. Offensive or obscene clothing, including language or gestures that could incite, provoke or encourage confrontation or physical assault. Any other item deemed potentially harmful or disruptive by the venue or security staff. Prohibited items, and items unsuitable or unsafe for entry to the event, are the participant's responsibility and cannot be accepted, stored or checked by the venue or the event.

YOUR JOURNEY AT UNLEASH THE POWER WITHIN: YOUR STEP-BY-STEP GUIDE DAY 1: Recognize Your True Potential Turn fear into strength, break through inner blocks, and get the keys to an extraordinary life. Your identity gets redefined! DAY 2: Create Unstoppable Momentum Focus on what truly matters, and master Tony's success formula to move your life forward and achieve your most important goals. DAY 3: Transformation From the Inside Out Get the tools for lasting success. Through focused action and perseverance, you'll go through Tony's complete transformation process, conquer your biggest fears, and shape your future. DAY 4: Awaken Limitless Energy Energize your body and mind with Tony's secrets for lasting power, and boost your resilience to keep succeeding even after the event!

We are currently still planning the event, so we don't have the exact times yet. However, you can already get an idea based on the following times from the 2026 event. Day 1: Entry from 6:00 AM, start approx. 10:15 AM, end approx. 10:00 PM. Day 2: from 7:30 AM, start 9:30 AM, end 8:30 PM. Day 3: from 7:00 AM, start 8:15 AM, end 10:45 PM. Day 4: from 7:30 AM, start 9:00 AM, end 7:30 PM.

Day 1 & 3: Tony Robbins and Scott Harris. Day 2 & 4: Joseph McClendon III and Scott Harris.

Unleash the Power Within is generally suitable for participants of any age. However, we recommend attending from age 16 onward, as some program segments are not suitable for younger children. Children under 16 must leave the arena floor during certain program segments. For example, on Saturday they may not take part in the 5-hour Dickens Process. During this time, we offer childcare in the kids' room.

The arena parking garages P1 to P4 are available to you and open around the clock. Please just note that the maximum entry height in these parking garages is 1.90 meters (about 6'3"). Important note: Please be aware that P3, the VIP parking lot, and P5 may not be available. We strongly recommend using the arena rate in advance to ensure a smooth departure. This way, you can enjoy your visit to the Lanxess Arena worry-free and focus fully on the event.

You are allowed to bring bags and backpacks up to A4 size (21 cm x 29.7 cm / 8.3 x 11.7 in) into the Lanxess Arena. Larger bags and suitcases, however, must be checked in at the bag check on the north side in front of the arena (see map). A dedicated bag check area is available for this. Please note that professional cameras, laptops, and tablets are not allowed on the venue premises and must also be deposited at the bag check. To find the bag check, go to the north side of the Lanxess Arena, outside the venue. You'll find a designated stand there where you can safely store your bag. More information on the rules and the bag check can also be found on the Lanxess Arena website. It's important to follow these guidelines to ensure a smooth process and everyone's safety

With your ticket, depending on the area, you have the option to choose a seat of your preference. However, it's important to note that this seat is not permanently reserved for you. The principle of "free seating - first come, first served" applies here. To make sure you get your preferred seat, we recommend returning to your seat in good time.

Since August 1, 2025, cashless payment only is accepted in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. More information on this can be found here:

If you're looking for information about accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details on wheelchair-accessible entrances, elevators, and accessible restrooms. We invite you to visit the relevant page and find out more about accessibility at the Lanxess Arena. Important: If you rely on a wheelchair or have a walking disability, we strongly recommend booking a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the floor area (Platinum or Diamond category), due to the Lanxess Arena's regulations and fire safety concept, you can only be seated in a special area on the lower tier level (Gold category).

During UPW, it's absolutely no problem to leave the venue, whether to grab a meal or take a short break. You can leave the venue whenever you like and return later without any issues. Once you receive a wristband and lanyard at entry, simply show it whenever you want to re-enter the venue. This gives you the freedom to fully enjoy UPW while still being able to take care of your personal needs in between. Your comfort and enjoyment are our top priority! Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue!

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. Using Google or other search platforms like Booking, you'll surely find the hotel that best suits your needs. We would prefer not to give a specific recommendation.

1. Ticket types: UPW offers different ticket types depending on the kind of access you want. There are standard tickets, VIP tickets, and possibly special ticket offers as well. 2. Prices: Prices vary depending on the ticket type and, where applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets. 3. Availability: Ticket availability can be limited, especially for certain offers like VIP packages or early-bird discounts. It's advisable to purchase tickets early to make sure you secure your spot at the festival. 4. Entry: The tickets include information about entry. Please note that, alongside entry tickets, there are also separate tickets for translation devices and insurance, which alone do not grant entry. Make sure to bring your entry ticket to ensure smooth access to the festival grounds. 5. Refunds and exchanges: Tickets are excluded from exchange or refund. 6. Additional services: VIP tickets or special offers may include additional benefits such as priority access, special seating areas, or exclusive perks like food and drinks. 7. Security: Make sure to keep your ticket safe, as it often cannot be replaced if lost or stolen. 8. Updated information: Make sure to keep an eye on the official website or other official channels for any updates or changes regarding your ticket. Your ticket is your entry pass to the event, so it's important to be well informed about it and handle it carefully. You can choose between 5 different tickets. 9. Where the different categories are seated in the arena: - Silver (upper tier) - Gold (lower tier) - Ultimate (floor) - Black (boxes) - Diamond Premium (floor, right at the stage) - Diamond (Tony Robbins Ticket)

If you're interested in an upgrade, please reach out to our Customer Happiness Team via the contact form at the bottom of the page. Please send us the following information there: Category Quantity Installment or one-time payment

As a rule, your ticket is sent to you as a PDF by email right after your order. Sometimes it can happen that emails from Greator accidentally end up in your spam folder. That's why it's a good idea to check that folder regularly as well, to make sure you don't miss any important messages from us. To be extra safe, we recommend saving your ticket separately on your phone and your laptop or PC. This way, you'll always have access to all the relevant information, even if you don't have an internet connection at the moment. If you still can't find a message from us even in your spam folder, please don't hesitate to contact us using the contact form shown below. Our team will take care of your request right away and make sure you receive all the important information. Your satisfaction and a smooth process are very important to us.

Everything you need to know about translation devices If you've purchased your ticket for the event, you have the option to add simultaneous translation to your ticket. Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that translation is only provided from the English-speaking speakers into the respective language, and no other languages are supported. Important! Your ticket does not include a translation device by default. You therefore need to select the option to add a translation device during the ordering process. We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek, and Polish. Please have all documents (ticket) ready without being asked when picking up the device. The device is on loan – a fee of €200 applies if lost or damaged. Do you use a hearing aid and need a special adapter? Please let us know in advance so we can prepare everything.

After receiving your tickets, you should also have received an email with the corresponding invoice. Please carefully check both your inbox and your spam folder, as the email can occasionally end up there. If you still can't find the invoice, don't worry! Feel free to contact us using the contact form shown below, and we'll promptly send you a copy of your invoice. If you'd like to make changes to your invoice, also contact us using the contact form shown below and let us know the changes you'd like. Problem with your order? If your VAT ID isn't accepted during checkout, simply order the ticket as a private individual. We'll add the relevant details to your invoice afterward. Please let us know using the contact form shown below. VAT on ticket purchases from outside Germany When purchasing a ticket for the Greator Festival, German VAT of 19% is automatically applied. This is set in accordance with German tax law, and it's not possible to change this tax calculation.

Was your VAT ID not accepted? Order the ticket as a private individual, and feel free to send us the invoice. We'll update the details afterward.

Since our event physically takes place in Germany, this is also the legal place of performance under Section 3a (3) No. 3 of the German VAT Act (UStG). In this case, we are required to charge and remit German VAT — regardless of whether you run a business abroad. An invoice without VAT (net invoice) is therefore unfortunately not possible in this particular case.

Under Section 312g (2) No. 9 of the German Civil Code (BGB), there is no right of withdrawal for contracts related to leisure activities if they were concluded for a specific date.

Your options for transferring: Since your ticket is not tied to a specific person, you can transfer or sell it without any problem. Here are a few tips for you: Facebook ticket exchange: We have our own group for exchanging tickets. Here's the direct link to the ticket exchange (you need to be logged into Facebook for this). Sales platforms: You can also list your ticket on eBay or Kleinanzeigen. Important safety note: Please make sure to digitally black out the QR code and any personal information before posting a photo of the ticket online. This helps prevent misuse. For both parties' safety, we also recommend a simple sales agreement. Note on TicketSwap: Unfortunately, a sale via TicketSwap is not technically possible. Here's how the transfer works for the new participant: In advance online: You can enter the new participant yourself using the official registration link. On-site at check-in: If the change wasn't made online, the new participant simply brings the PDF ticket and their ID card. We'll then personalize the ticket directly at entry. Please let the new participant know to allow a bit of extra time for this, as lines can often be long on the first day of the event.

No, it's not allowed under the Lanxess Arena's house rules. On-site, there are numerous vendor stands throughout the arena.

There are various restaurants in Cologne Deutz. You can leave the Lanxess Arena at any time. It's important to always carry your wristband and lanyard with you.

Unfortunately, we don't offer a special discount for young people up to age 25. We understand this can be disappointing, and we're sorry about that. That said, we'd like to point out that we offer various payment options that can help you spread out your expenses. For example, we offer the option of installment payments, so you don't have to pay the full amount at once. We regret that we're unable to respond to further individual discount requests. We hope, however, that this information helps you find a suitable solution. Our priority is to give you an unforgettable experience.

Is your company planning a special event for employees or clients? We offer a unique experience that could be just right. Important! Special pricing benefits, personalized support, and VIP access for group bookings of 10 or more people. If you're interested in your own box with Black tickets, click the button, fill out the form, and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.

We currently can't say exactly how much longer the current pricing phase will remain valid. That's why we recommend not waiting too long to secure the best available price. Prices may rise soon, or certain offers may sell out. By acting early, you can make sure you benefit from the best available prices and get the products or services you want. Don't miss the chance to secure the best deal. Act now and lock in the best terms!

We'll inform you of all important information by email. Please make sure you're receiving our emails and check your inbox regularly. Also please keep an eye on your spam folder!

No. There are no tasks that need to be completed before the event.

If your ID card has the "B" mark (companion required), your companion will receive a free ticket in the same category. To get everything set up, please follow these three steps: Ticket purchase: First, order your own ticket in the desired category. Send proof: Send us a screenshot of your ticket along with a photo of your ID card in reply to this email. Receiving the ticket: We'll then send you the free companion ticket directly. Important note on accessibility: If you use a wheelchair or are unable to use stairs, booking a Gold ticket is required to guarantee accessible access to your seat.

Weapons of any kind (including pepper spray) or items that look like weapons, including toy weapons. Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices). Umbrellas under 36 inches may be permitted in bad weather. Pets or other animals, except legally recognised service animals, which must remain on a lead and accompanied by their owner at all times. Recreational devices such as drones, unmanned aircraft systems (UAS), remote-controlled toys or other wheeled vehicles other than mobility aids for disabled people. Glass containers. Liquids of any kind. Drinks, illegal substances, drugs or drug paraphernalia. Items that could prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise-making devices, horns, musical instruments, balls, frisbees. Battery-powered clothing, including heated socks, jackets, etc. Camcorders, video recorders or cameras with detachable lenses longer than 6 inches. Chairs, stools or other seating devices. Fireworks or pyrotechnics of any kind. Offensive or obscene clothing, including language or gestures that could incite, provoke or encourage confrontation or physical assault. Any other item deemed potentially harmful or disruptive by the venue or security staff. Prohibited items, and items unsuitable or unsafe for entry to the event, are the participant's responsibility and cannot be accepted, stored or checked by the venue or the event.

YOUR JOURNEY AT UNLEASH THE POWER WITHIN: YOUR STEP-BY-STEP GUIDE DAY 1: Recognize Your True Potential Turn fear into strength, break through inner blocks, and get the keys to an extraordinary life. Your identity gets redefined! DAY 2: Create Unstoppable Momentum Focus on what truly matters, and master Tony's success formula to move your life forward and achieve your most important goals. DAY 3: Transformation From the Inside Out Get the tools for lasting success. Through focused action and perseverance, you'll go through Tony's complete transformation process, conquer your biggest fears, and shape your future. DAY 4: Awaken Limitless Energy Energize your body and mind with Tony's secrets for lasting power, and boost your resilience to keep succeeding even after the event!

We are currently still planning the event, so we don't have the exact times yet. However, you can already get an idea based on the following times from the 2026 event. Day 1: Entry from 6:00 AM, start approx. 10:15 AM, end approx. 10:00 PM. Day 2: from 7:30 AM, start 9:30 AM, end 8:30 PM. Day 3: from 7:00 AM, start 8:15 AM, end 10:45 PM. Day 4: from 7:30 AM, start 9:00 AM, end 7:30 PM.

Day 1 & 3: Tony Robbins and Scott Harris. Day 2 & 4: Joseph McClendon III and Scott Harris.

Unleash the Power Within is generally suitable for participants of any age. However, we recommend attending from age 16 onward, as some program segments are not suitable for younger children. Children under 16 must leave the arena floor during certain program segments. For example, on Saturday they may not take part in the 5-hour Dickens Process. During this time, we offer childcare in the kids' room.

The arena parking garages P1 to P4 are available to you and open around the clock. Please just note that the maximum entry height in these parking garages is 1.90 meters (about 6'3"). Important note: Please be aware that P3, the VIP parking lot, and P5 may not be available. We strongly recommend using the arena rate in advance to ensure a smooth departure. This way, you can enjoy your visit to the Lanxess Arena worry-free and focus fully on the event.

You are allowed to bring bags and backpacks up to A4 size (21 cm x 29.7 cm / 8.3 x 11.7 in) into the Lanxess Arena. Larger bags and suitcases, however, must be checked in at the bag check on the north side in front of the arena (see map). A dedicated bag check area is available for this. Please note that professional cameras, laptops, and tablets are not allowed on the venue premises and must also be deposited at the bag check. To find the bag check, go to the north side of the Lanxess Arena, outside the venue. You'll find a designated stand there where you can safely store your bag. More information on the rules and the bag check can also be found on the Lanxess Arena website. It's important to follow these guidelines to ensure a smooth process and everyone's safety

With your ticket, depending on the area, you have the option to choose a seat of your preference. However, it's important to note that this seat is not permanently reserved for you. The principle of "free seating - first come, first served" applies here. To make sure you get your preferred seat, we recommend returning to your seat in good time.

Since August 1, 2025, cashless payment only is accepted in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. More information on this can be found here:

If you're looking for information about accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details on wheelchair-accessible entrances, elevators, and accessible restrooms. We invite you to visit the relevant page and find out more about accessibility at the Lanxess Arena. Important: If you rely on a wheelchair or have a walking disability, we strongly recommend booking a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the floor area (Platinum or Diamond category), due to the Lanxess Arena's regulations and fire safety concept, you can only be seated in a special area on the lower tier level (Gold category).

During UPW, it's absolutely no problem to leave the venue, whether to grab a meal or take a short break. You can leave the venue whenever you like and return later without any issues. Once you receive a wristband and lanyard at entry, simply show it whenever you want to re-enter the venue. This gives you the freedom to fully enjoy UPW while still being able to take care of your personal needs in between. Your comfort and enjoyment are our top priority! Just make sure to always have your entry wristband and lanyard with you whenever you leave the UPW venue!

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. Using Google or other search platforms like Booking, you'll surely find the hotel that best suits your needs. We would prefer not to give a specific recommendation.

1. Ticket types: UPW offers different ticket types depending on the kind of access you want. There are standard tickets, VIP tickets, and possibly special ticket offers as well. 2. Prices: Prices vary depending on the ticket type and, where applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets. 3. Availability: Ticket availability can be limited, especially for certain offers like VIP packages or early-bird discounts. It's advisable to purchase tickets early to make sure you secure your spot at the festival. 4. Entry: The tickets include information about entry. Please note that, alongside entry tickets, there are also separate tickets for translation devices and insurance, which alone do not grant entry. Make sure to bring your entry ticket to ensure smooth access to the festival grounds. 5. Refunds and exchanges: Tickets are excluded from exchange or refund. 6. Additional services: VIP tickets or special offers may include additional benefits such as priority access, special seating areas, or exclusive perks like food and drinks. 7. Security: Make sure to keep your ticket safe, as it often cannot be replaced if lost or stolen. 8. Updated information: Make sure to keep an eye on the official website or other official channels for any updates or changes regarding your ticket. Your ticket is your entry pass to the event, so it's important to be well informed about it and handle it carefully. You can choose between 5 different tickets. 9. Where the different categories are seated in the arena: - Silver (upper tier) - Gold (lower tier) - Ultimate (floor) - Black (boxes) - Diamond Premium (floor, right at the stage) - Diamond (Tony Robbins Ticket)

If you're interested in an upgrade, please reach out to our Customer Happiness Team via the contact form at the bottom of the page. Please send us the following information there: Category Quantity Installment or one-time payment

As a rule, your ticket is sent to you as a PDF by email right after your order. Sometimes it can happen that emails from Greator accidentally end up in your spam folder. That's why it's a good idea to check that folder regularly as well, to make sure you don't miss any important messages from us. To be extra safe, we recommend saving your ticket separately on your phone and your laptop or PC. This way, you'll always have access to all the relevant information, even if you don't have an internet connection at the moment. If you still can't find a message from us even in your spam folder, please don't hesitate to contact us using the contact form shown below. Our team will take care of your request right away and make sure you receive all the important information. Your satisfaction and a smooth process are very important to us.

Everything you need to know about translation devices If you've purchased your ticket for the event, you have the option to add simultaneous translation to your ticket. Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that translation is only provided from the English-speaking speakers into the respective language, and no other languages are supported. Important! Your ticket does not include a translation device by default. You therefore need to select the option to add a translation device during the ordering process. We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek, and Polish. Please have all documents (ticket) ready without being asked when picking up the device. The device is on loan – a fee of €200 applies if lost or damaged. Do you use a hearing aid and need a special adapter? Please let us know in advance so we can prepare everything.

After receiving your tickets, you should also have received an email with the corresponding invoice. Please carefully check both your inbox and your spam folder, as the email can occasionally end up there. If you still can't find the invoice, don't worry! Feel free to contact us using the contact form shown below, and we'll promptly send you a copy of your invoice. If you'd like to make changes to your invoice, also contact us using the contact form shown below and let us know the changes you'd like. Problem with your order? If your VAT ID isn't accepted during checkout, simply order the ticket as a private individual. We'll add the relevant details to your invoice afterward. Please let us know using the contact form shown below. VAT on ticket purchases from outside Germany When purchasing a ticket for the Greator Festival, German VAT of 19% is automatically applied. This is set in accordance with German tax law, and it's not possible to change this tax calculation.

Was your VAT ID not accepted? Order the ticket as a private individual, and feel free to send us the invoice. We'll update the details afterward.

Since our event physically takes place in Germany, this is also the legal place of performance under Section 3a (3) No. 3 of the German VAT Act (UStG). In this case, we are required to charge and remit German VAT — regardless of whether you run a business abroad. An invoice without VAT (net invoice) is therefore unfortunately not possible in this particular case.

Under Section 312g (2) No. 9 of the German Civil Code (BGB), there is no right of withdrawal for contracts related to leisure activities if they were concluded for a specific date.

Your options for transferring: Since your ticket is not tied to a specific person, you can transfer or sell it without any problem. Here are a few tips for you: Facebook ticket exchange: We have our own group for exchanging tickets. Here's the direct link to the ticket exchange (you need to be logged into Facebook for this). Sales platforms: You can also list your ticket on eBay or Kleinanzeigen. Important safety note: Please make sure to digitally black out the QR code and any personal information before posting a photo of the ticket online. This helps prevent misuse. For both parties' safety, we also recommend a simple sales agreement. Note on TicketSwap: Unfortunately, a sale via TicketSwap is not technically possible. Here's how the transfer works for the new participant: In advance online: You can enter the new participant yourself using the official registration link. On-site at check-in: If the change wasn't made online, the new participant simply brings the PDF ticket and their ID card. We'll then personalize the ticket directly at entry. Please let the new participant know to allow a bit of extra time for this, as lines can often be long on the first day of the event.

Bringing your own food and drinks is not allowed, but you'll be well taken care of! We kindly ask you not to bring your own food and drinks, as house rules apply at the LANXESS arena just as they do at other hospitality venues. This means that bringing your own food or beverages is not permitted, similar to restaurants, cinemas, and theaters. We understand this is an important rule to ensure the safety and well-being of all guests. But don't worry: since catering is already included in your ticket category, you'll be fully provided with food and drinks in your exclusive area! If you're looking for anything else besides that, you'll also find numerous vendor stands throughout the arena where you can purchase additional drinks and snacks at the regular LANXESS arena prices.

There are various restaurants in Cologne Deutz. You can leave the Lanxess Arena at any time. It's important to always carry your wristband and lanyard with you.

Unfortunately, we don't offer a special discount for young people up to age 25. We understand this can be disappointing, and we're sorry about that. That said, we'd like to point out that we offer various payment options that can help you spread out your expenses. For example, we offer the option of installment payments, so you don't have to pay the full amount at once. We regret that we're unable to respond to further individual discount requests. We hope, however, that this information helps you find a suitable solution. Our priority is to give you an unforgettable experience.

Is your company planning a special event for employees or clients? We offer a unique experience that could be just right. Important! Special pricing benefits, personalized support, and VIP access for group bookings of 10 or more people. If you're interested in your own box with Black tickets, click the button, fill out the form, and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.

We currently can't say exactly how much longer the current pricing phase will remain valid. That's why we recommend not waiting too long to secure the best available price. Prices may rise soon, or certain offers may sell out. By acting early, you can make sure you benefit from the best available prices and get the products or services you want. Don't miss the chance to secure the best deal. Act now and lock in the best terms!

We'll inform you of all important information by email. Please make sure you're receiving our emails and check your inbox regularly. Also please keep an eye on your spam folder!

No. There are no tasks that need to be completed before the event.

Virtual: Join from home no firewalk (instead: board breaking ritual) breakout sessions via Zoom Breakthrough Box instead of an on-site workbook no wristband/check-in needed. Translation only in German In-Person: Live at the Lanxess Arena Cologne firewalk experience direct energy of the crowd. Translation available in several languages.

The Breakthrough Box contains your printed workbook in German as well as additional materials for your transformation — delivered straight to your home. Shipping only within the EU, UK, and Switzerland. Orders placed by August 27, 2026 are guaranteed to arrive before the event starts. Later orders will receive the workbook digitally.

To participate optimally, you basically don't need much: a computer, tablet, or smartphone along with a stable internet connection is completely sufficient for basic participation.

We'll conveniently send your personal access link by email in good time before the event starts. Please keep an eye on your inbox. Since such emails are sometimes mistakenly filtered out, please also be sure to check your spam or junk folder if you don't find a message from us in your regular inbox shortly before the event.

The breakout sessions take place via the Zoom platform. During these interactive segments, you'll automatically be assigned to a small, manageable group. This gives you a great opportunity to connect live with like-minded people in a more private setting, deepen what you've learned together, and make new connections. In these sessions, you'll also have the chance to interact directly with Tony's facilitators, ask questions, and take away valuable insights.

Yes, German simultaneous translation is available and can be booked with the Virtual Ticket. Unfortunately, we don't offer other languages. If you haven't booked translation yet, you can add it here. Important: Translation must be booked using the same email address you'll use to attend.

YOUR JOURNEY AT UNLEASH THE POWER WITHIN: YOUR STEP-BY-STEP GUIDE DAY 1: Recognize Your True Potential Turn fear into strength, break through inner blocks, and get the keys to an extraordinary life. Your identity gets redefined! DAY 2: Create Unstoppable Momentum Focus on what truly matters, and master Tony's success formula to move your life forward and achieve your most important goals. DAY 3: Transformation From the Inside Out Get the tools for lasting success. Through focused action and perseverance, you'll go through Tony's complete transformation process, conquer your biggest fears, and shape your future. DAY 4: Awaken Limitless Energy Energize your body and mind with Tony's secrets for lasting power, and boost your resilience to keep succeeding even after the event!

Day 1 & 3: Tony Robbins and Scott Harris. Day 2 & 4: Joseph McClendon III and Scott Harris.

€499 (community offer, regularly €799). Installment payment available.

Check your spam folder. Otherwise, use the contact form.

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. That's why it's a good idea to check that folder regularly as well, to make sure you don't miss any important messages from us. To be extra safe, we recommend saving your ticket separately on your phone and your laptop or PC. This way, you'll always have access to all the relevant information, even if you don't have an internet connection at the moment. If you still can't find a message from us even in your spam folder, please don't hesitate to contact us using our contact form. You'll find it at the bottom of this page. Our team will take care of your request as quickly as possible and make sure you receive all the important information.

Where can I find my invoice? After receiving your tickets, you should also have received an email with the corresponding invoice. Please carefully check both your inbox and your spam folder, as the email can occasionally end up there. If you still can't find the invoice, don't worry! Just send us a message using our contact form. You'll find it at the bottom of this page. Problem with your order? If your VAT ID isn't accepted during checkout, simply order the ticket as a private individual. We'll add the relevant details to your invoice afterward. Please let us know via the contact form. You'll find it at the bottom of this page. VAT on ticket purchases from outside Germany When purchasing a ticket for the Greator Festival, German VAT of 19% is automatically applied. This is set in accordance with German tax law, and it's not possible to change this tax calculation.

Under Section 312g (2) No. 9 of the German Civil Code (BGB), there is no right of withdrawal for contracts related to leisure activities if they were concluded for a specific date.

Yes, that's no problem at all! Before the actual event, tickets go through a personalization step. During this step, you can easily assign your ticket to another participant. This ensures that person is registered as the official participant and receives all important information, access links, and documents directly and on time.

19% German VAT is applied. No change is possible.